We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, send it back to us (customer pays for return shipping) within 30 days of your initial purchase and we will refund the original cost of your purchase (minus original shipping costs). Returned products must be unused and include their original packaging.

Please provide a tracking number along with your return. We will not be held responsible for products that are lost in the mail when a return is sent in.

Please note that international orders, warehouse orders, sale items, product won through a giveaway and orders made with merchandise credit cannot be returned.

Please send your return to:

EXCOLERE LLC

Address: 124 Kane St, Brooklyn, NY 11231

Phone: (646) 847-5167

Always contact us to confirm return your return and return address.

We will inform you of the refund by email and credit will automatically be applied to your credit card or original method of payment, within 3-5 business days of receiving the return.